Booking Conditions


  • To confirm your reservation we ask for a deposit of 20% of the amount to our account at:

Raiffeisenbank Südtirol AG, Cassa Centrale Raiffeisen,


IBAN IT32 P03493 11600 000300 103918, BIC RZSBIT2B

  • The remaining payment we expect two weeks before arrival.
  • The final cleaning fee is payable on site.
  • The arrival time is from 15 to 19 o’clock.
  • Please let us know your planned arrival time one week before arrival.
  • Departure till 10 o’clock.
  • Please inform us if you wish to deviate from this.



Each booking, by phone or email will be considered confirmed only after a deposit of 20% of the total stay is received, or only after having received the credit card details, valid as a guarantee for the reservation.

In case of a non-refundable booking, the total amount will be charged at the time of reservation.



  • The deposit (Caparra confirmatoria ) is non-refundable in case of cancellation, as stated in art. 1453 of the Codice Civile, it. BGB). However, in agreement with the parties, it can be credited to a new booking within the following year.
  • The deposit will be retained in the event of a new cancellation.
  • From 13 to 0 days 100% of the total amount is due.
  • In case of no-show, the full amount is due.

We ask for your understanding that late arrivals, early departures and unused services cannot be refunded.